Delivery - We do everything possible to ship in-stock products within "48 hours". Orders are sent via Canada Post or UPS unless otherwise specified.
All orders are insured in case of damage or loss. Please provide an address where the order may be delivered reliably during business hours, such as your office or home. Additional shipping charges will to orders that are re-shipped due to an incorrect address.
American and international customers are responsible for any applicable customs charges - please check with your local customs office.
Return Policy - If for any reason a product from this store does not fit you, please contact us within 2 days of receipt of product and send it back to us within 10 days of delivery in an unused condition and we will exchange the purchase price plus applicable taxes. Please remember that Surplus is just that - Used. We will endeavor to send you the best choice possible of our stock. Shipping charges are not refundable.
Damaged - In the unlikely event that a product arrives to you damaged, please contact us within 2 days of receipt. Lost items are subject to a minimum 30-day wait time before a claim can be processed.